Frequently Asked Questions
Everything you need to know about your wellness journey with Known Nutrition.
What are the shipping costs and delivery times for the UK?
We offer free standard delivery on all UK orders over £30. Standard shipping typically takes 2-4 working days, while express options are available at checkout for next-day delivery.
Are Known Nutrition products suitable for vegans?
Many of our supplements and gummies are vegan-friendly. Please check the specific product description or the 'Ingredients' tab on the product page for the vegan trademark symbol.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking link and reference number to monitor your delivery's progress.
What is your return policy?
We offer a 30-day return policy for unopened and unused items. Simply contact our support team to initiate a return if you are not completely satisfied with your purchase.
Can I take multiple supplements at the same time?
Most of our products are designed to complement each other. however, we recommend consulting with a healthcare professional before starting a new supplement regime if you have underlying health conditions.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.