Returns & Exchanges

At Known Nutrition UK, we want you to be fully satisfied with your wellness journey, which is why we offer a 30-day return policy for unopened and unused products. If you are not completely happy with your purchase, our streamlined process ensures a quick resolution for both returns and exchanges.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and reason for return to receive your unique Return Authorization code.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original packaging, ensuring the product seals remain intact to qualify for a full refund.

• 3.
  Ship the Items

  Affix the provided return label or address the package to our UK distribution center using a tracked shipping service for security.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund or dispatch your exchange within 5-7 business days.